Refund & Returns Policy

Effective Date: 2024-06-30

Thank you for shopping at [Your Brand Name]. We hope you love our products as much as we do. However, if you are not entirely satisfied with your purchase, we’re here to help.

Returns

You have 30 days to return an item from the date you received it. To be eligible for a return, your item must be unused, unwashed, and in the same condition that you received it. It must also be in the original packaging with all tags attached.

How to Initiate a Return

  1. Contact Us: Please email our customer service team at [email protected] to initiate a return. Include your order number and the reason for the return in your email.

  2. Return Authorization: Once your return request is approved, we will provide you with a return authorization and instructions on how to return the item.

  3. Packaging: Please securely package your item in its original packaging, if possible, and include the return authorization inside the package.

  4. Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 days.

  • If your return is rejected, we will provide you with a reason for rejection and return the item to you, at your expense.

Exchanges

Unfortunately, we do not offer exchanges at this time. If you would like to exchange an item, you will need to return the original item for a refund and place a new order.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at [customer service email] or

+000 000 000
. We will work with you to resolve the issue promptly.

Contact Us

If you have any questions about our Refund & Returns Policy, please contact us at:

[Your Brand Name][123 Fashion Ave.][Suite 456][City, State, ZIP Code][Country]Email: [email protected]